Winemaker Notes
Fast Shipping and Professional Packing
Because of our long-standing partnership with UPS, FedEx, DHL and many other world-class carriers, we are able to offer an array of shipping options. Our warehouse staff are highly trained and will pack your goods in accordance with our exact and precise specifications. Before they are shipped your items will be thoroughly examined and secured. We deliver to thousands of clients every day from all over the world. This shows how we're dedicated to becoming the biggest online retailer in the world. The warehouses are located located in Europe just as they are in USA.
Note: Orders that contain more than one item are assigned a processing time in accordance with the item.
Prior to shipment, our team will perform an extensive inspection of the products you ordered. The majority of orders are delivered within 48 hrs. The delivery time will be between 3-7 days.
Returns
Due to multiple entities, including the factory and the warehouse, we are unable to effectively manage inventory. Stocks can be changed at any time. Be aware that it's possible that your order could run out of stock even after you have made the order.
Our policy is valid for 30 days. If the 30 days have elapsed since you purchased your item, we cannot offer you a return or exchange.
Your item must be in its original packaging and be unused. The item must be returned in the original packaging.
